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Technology & Support Solutions


Operational Support Tools

Our technology and support solutions provide a level of added value capability to the standard mailroom and office services outsourcing; these tools are unique to DBL and can be implemented to complement our on-site service delivery:

  • iTrak - Offers live tracking for al internal shipments and an audit trail.  iTrak increases security and enhances information management compiance.
  • uBook - Ordering and tracking couriers direct from client desktops.  uBook offers automated cost-centring and reconciliation and substantial cost savings through optimised routing.
  • uFile - Software for managing clients' archive files.  uFile offers a means of enforcing corporate file management policies.
  • Live Management Information (MI) - Information is fed daily to clients.  This offers analysis tools for reporting trends and plotting future strategy.
  • Online Work Health & Safety tool


E-business Solutions

DBL has access to SPS' ecommerce digital solutions detailed below.

  • Swiss Post Box - conversion of incoming mail to digital format and delivery via email or to a mobile device.  Recipients can control their mail remotely including opening, disposal, forwarding and archiving
  • IncaMail - confidential and verifiable email with encrypted transmission and reception
  • SwissSign - digital signatures and secure certificates
  • SwissStick - mobile solutions for secure PC access in any location
  • iSP - a global harmonised technology platform, supporting a mobile workforce.


Technology Tools